Shipping policy
Shipping Policy
Last Updated: September 8, 2026
I want your Grit & Grace order to arrive safely and in a timely manner. Please review the following shipping information before placing your order.
Order Processing
Orders are typically processed within 2–5 business days after your order is placed.
Business days are Monday through Friday and do not include weekends or major holidays.
During new launches, sales, holidays, or periods of unusually high order volume, processing times may take a little longer. If there is a significant delay with your order, I will do my best to keep you informed.
Shipping Times
Once your order has been processed, shipping times depend on the shipping method selected at checkout and the destination.
Estimated delivery times are provided during checkout when available.
Please understand that shipping estimates are not guaranteed delivery dates. Delays may occur because of weather, carrier issues, holidays, incorrect addresses, or other circumstances outside of my control.
Shipping Rates
Available shipping options and applicable shipping charges will be displayed at checkout before you complete your purchase.
From time to time, I may offer free shipping promotions or other shipping discounts. Promotional shipping offers may have specific terms or exclusions.
Tracking Information
When tracking is available, I will send tracking information to the email address provided with your order.
Please allow 24–48 hours for tracking information to update after your package has been shipped.
Incorrect Shipping Address
Please carefully review your shipping information before submitting your order.
I am not responsible for delays, lost packages, or additional shipping costs resulting from an incorrect or incomplete shipping address provided by the customer.
If you realize that you entered the wrong address, please contact me as soon as possible. I will do my best to help, but I cannot guarantee that an address can be changed once an order has entered processing or shipping.
Lost, Stolen, or Marked-Delivered Packages
Once an order has been shipped, I rely on the shipping carrier to deliver the package to the address provided at checkout.
If tracking shows that your package was delivered but you cannot locate it, please first check:
- Your mailbox or usual delivery location
- Around your home or property
- With household members
- With neighbors
- With your local shipping carrier
If the package still cannot be located, please contact the carrier directly to open a delivery investigation.
I will do my best to assist you, but Grit & Grace Apparel is not responsible for packages that are confirmed by the carrier as delivered to the address provided at checkout.
Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and the item before discarding any packaging.
Contact me within 7 days of delivery with your order number and photographs so I can review the issue and determine the appropriate resolution.
Separate Shipments
If your order contains multiple products, your items may arrive in separate packages and at different times.
You may receive more than one tracking number for a single order.
International Shipping
At this time, I may offer shipping options to select locations outside the United States.
International customers are responsible for any applicable customs duties, taxes, tariffs, or other fees imposed by their country.
International delivery times may vary considerably and are not guaranteed.
Questions About Your Order?
If you have questions about your shipment, please contact me at:
TRACYSKYE.DESIGNS@GMAIL.COM
Please include your order number whenever contacting me about an order.
Thank you for supporting Grit & Grace Apparel. I truly appreciate every order and your support of my small business.