Refund policy

Return & Refund Policy

Last Updated: September 8, 2026

At Grit & Grace Apparel, I want you to be happy with your purchase. Please review your item details, size, color, and product information carefully before placing your order.

Custom Graphic Tees

All custom graphic tees are final sale.

Because these items are created specifically from the design and selections made with your order, I do not accept returns, refunds, or exchanges for:

  • Incorrect size selected by the customer
  • Incorrect color selected by the customer
  • Change of mind
  • Ordering the wrong item
  • Fit or preference
  • Failure to review the size chart before ordering

A refund or replacement will only be considered if there is a mistake on my end or the item arrives damaged due to an error in production or fulfillment.

If you receive an incorrect or damaged item, please contact me within 7 days of delivery.

Please provide:

  • Your order number
  • A description of the issue
  • Clear photos of the item
  • Photos of the packaging if applicable

I will review the issue and, when the error or damage is verified, I will provide an appropriate replacement or refund.

Boutique Clothing

Eligible boutique clothing may be returned if it meets the applicable return requirements.

Items must be:

  • Unworn
  • Unwashed
  • Unaltered
  • Free of stains, makeup, perfume, pet hair, or other signs of wear
  • Returned with original tags attached when applicable

Please contact me before returning any boutique item so I can provide return instructions.

Customer-initiated return shipping costs are the responsibility of the customer unless the item was received damaged, defective, or incorrect.

Sale & Clearance Items

All sale and clearance items are final sale unless the item arrives damaged, defective, or incorrect.

Refunds

If an approved refund is issued, it will be credited to the original payment method.

Please allow your bank or payment provider additional processing time for the refund to appear in your account.

Exchanges

Exchanges are not guaranteed.

For custom graphic tees, exchanges are not available due to size, color selection, fit, or customer preference.

If you receive an incorrect or damaged item, I will determine whether a replacement is appropriate.

Order Cancellations & Changes

Please review your order carefully before submitting it.

If you need to request a cancellation or change, contact me as soon as possible. I cannot guarantee that an order can be changed or canceled once processing has begun.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase.

If an order is returned because an incorrect or incomplete address was provided, additional shipping costs may apply if reshipment is available.

Contact Me

If you have a question about your order or believe you received an item with an error or damage, please contact me at:

TRACYSKYE.DESIGNS@GMAIL.COM

Please include your order number so I can assist you as quickly as possible.

Thank you for shopping with Grit & Grace Apparel. I truly appreciate your support of my small business.